Happy Index

<strong>Discover the key to positive workplaces and better results from one of Britain's most successful leaders.</strong> <p> <strong>A Waterstones Book of the Month and Paperback of the Year 2025</strong> </p><p> <strong>'Mr Timpson is a role model as an employer. Other businesses could learn from his approach.' <em>The Guardian</em></strong> </p><p> <strong>The Happy Index: a tool designed to measure and enhance workplace satisfaction boost morale and empower teams.</strong> </p><p> <strong>______________________________</strong> </p><p>James Timpson is renowned for leading with empathy and understanding often by example. His acclaimed people-first approach to management empowers colleagues putting measurable job satisfaction at the heart of corporate strategy.</p><p> <em>The Happy Index</em> invites readers into a world where employee happiness isn't just a buzzword - it's a powerful catalyst for success that should be at the core of any successful organisation. Drawing on his decades of experience leading one of Britain's best-loved high-street brands Timpson shares the secrets behind his unique approach to 'upside-down' management. His infectious passion for people shines through every page and in the very real measures he has introduced - from days off for birthdays to free-to-use luxury holiday homes. And with a workforce comprised of at least 10 per cent ex-offenders at any one time Timpson shows the value of an imaginative approach to hiring with a staff retention rate to be proud of.</p><p>From a leader who knows what it takes to build thriving organisations <em>The Happy Index </em>gives companies start-ups and leaders the tools they need to bring Timpson's revolutionary approach to their working lives.</p>