Textbook of Social Administration

<p><em>Textbook of Social Administration</em> equips social programs managers with the skills they need to produce mutually desired outcomes for their consumers/clients and for their staff. This comprehensive resource is a how-to guide to developing the management abilities needed to maintain an effective client-centered approach by using a social programs framework that uses information personnel and additional resources to support and direct the interaction between social workers and their clients. <br><br>How does a social administrator structure an organization so that consumers achieve desired benefits and the work still gets done in an efficient manner? This hands-on practical guide shows how demonstrating both the basic principles of consumer/client-centered management through a micro-skills approach and effective personnel management that produces satisfied workers—and consumers. Textbook of Social Administration demystifies human services management with a simple but powerful approach that is both passionate and informed. <br><br><em>Textbook of Social Administration</em> includes:</p><ul> <li>frameworks for organizing social administration skills </li> <li>strategies for initiating change through persuasion </li> <li>principles of consumer-centered management </li> <li>the elements of the social program analytic framework </li> <li>framework requirements for goals objectives and expectations </li> <li>helping behaviors </li> <li>examples of program elements that enhance consumer benefits </li> <li>applying the wrap-around approach to school-based mental health services </li> <li>managing information </li> <li>selecting and measuring performance indicators </li> <li>personnel management </li> <li>fiscal management </li> <li>the inverted hierarchy </li> <li>and much more <br><br> </li> </ul><p><em>Textbook of Social Administration</em> is essential as a classroom resource for social work students interested in administration and as a professional resource for administrators in social service agencies.</p>