SMILES BEHIND THE MASK

The heroes of this book do not wear capes. They wear surgical masks. Inside these pages you will meet fifty of them. They are doctors nurses administrators and attendants of Apollo Hospitals-whose thoughtful unexpected acts of kindness helped their patients in their hour of need. Birthday balloons in a ward a warm send-off a life-saving ambulance ride ... small gestures that went a long way in replacing the clouds of illness with the sunshine of hope. This book celebrates and salutes each one of these sterling staffers who epitomize Apollo's patient-centric culture and understand the true meaning of healing.