Listening Skills for Effective Policing

<p><strong>Developing and honing effective listening skills for trainee new and existing police officers at all levels.</strong></p><p>Learning how to be an effective listener is one of the most vital communication skills for successful policing. Drawing on the author’s vast experience as a specialist frontline police officer this book is informal and easy-to-understand with a sprinkle of humour making it highly readable and accessible. It introduces an effective tried and tested model to guide difficult conversations and covers a range of key topics of relevance to operational policing including issues connected with diversity and with suicide. Supported by academic research including counselling theory it provides real-life examples to demonstrate how the tools work in practice and questions and exercises to encourage personal reflection.</p>