Knowledge Management

<p><em>Knowledge Management: Systems and Processes in the AI Era</em> Third Edition is aimed at students and managers who seek detailed insights into contemporary knowledge management (KM). It explains the concepts theories and technologies that provide the foundation for knowledge management; the systems and structures that constitute KM solutions; and the processes for developing deploying and evaluating these KM solutions. This book serves as a complete introduction to the subject of knowledge management incorporating technical and social aspects as well as concepts practical examples traditional KM approaches and emerging topics. This third edition has been revised and expanded to include more coverage of emergent trends such as cloud computing online communities crowdsourcing and artificial intelligence. Aimed at advanced undergraduate postgraduate and MBA students who are seeking a comprehensive perspective on knowledge management <i>Knowledge Management</i> is also complemented by online support for lecturers including suggested solutions to the many review questions and application exercises contained within the book. </p>