Innovation in Public Services

<p>In response to changes in internal needs external organizational environments and the expectations of shareholders – most notably citizens and politicians – innovation is now an important common-place aspect of governance and the running of public service organizations. Given the ongoing financial and economic crisis which presents a significant challenge to public service organizations (PSOs) there is a growing need to establish innovative strategies in order to survive the crisis and provide the basis for future sustainable growth. </p><p>This book contributes towards the discussion of PSO innovation through theoretically informed empirical studies of innovation across a range of theories topics and fields. Studies examine the role of citizens managers and public service organizations; the adoption diffusion implementation and management of innovations; collaboration communication and information technologies; and decision-making ethical principles HR management leadership and procurement. The studies – which examine the situation in a range of countries in Europe and Asia – cover a range of different organizations such as non-profits health service organizations and local governments. This book was originally published as a special issue of <i>Public Management Review. </i></p>