Flow in the Office

<p>For many years lean initiatives have generated staggering improvements on the shop floor. Currently however many managers and business leaders want these lean benefits incorporated into non-traditional environments such as service and transactions. This bookshows you how to efficiently translate and transition lean manufacturing principles into the office. </p><p>In <strong>Flow in the Office</strong> Carlos Venegas confirms that the competitive advantage will go to those who manage information and knowledge most effectively and efficiently. It is not enough to be a lean manufacturer - you need to be a lean business and that includes your back office your front office and your corner office. </p><p>The author translates the language of <em>Lean Manufacturing</em> into the language of <em>Lean Office Flow</em> bringing bits bytes and conversations into the concrete world of process improvement.</p>